Privacy Policy & Text Messaging Terms & Conditions
Effective Date: October 5, 2026
Yee Family Insurance Solutions, LLC (“Yee Family Insurance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This page explains how we collect, use, disclose, and protect information when you visit www.yeefamilyinsurance.com, contact us, request an insurance quote, or use our insurance services. It also sets out the terms that apply when you opt in to our customer service text messaging program.
Information We Collect
Depending on how you interact with us, we may collect the following types of information:
Information You Provide
We may collect information that you provide by telephone, email, through our website, in person, or through an insurance application or quote request, including:
Name, mailing address, email address, and telephone number
Date of birth and household information
Driver and vehicle information
Property and business information
Current or prior insurance information
Claims and loss history
Financial or payment information
Social Security number, driver’s-license number, or other identifying information when reasonably necessary to obtain or service insurance coverage
Health or medical information when relevant to an insurance product
Other information you choose to provide
Please do not submit Social Security numbers, driver’s-license numbers, payment information, medical information, or other highly sensitive information through a general website contact form or ordinary email unless we specifically instruct you to use an approved secure method.
Information Obtained From Other Sources
When permitted by law and reasonably necessary to provide insurance services, we may obtain information from insurance carriers and other sources, including:
Consumer-reporting and credit-reporting agencies
Motor vehicle and driver-history databases
Claims-history reporting services
Insurance carriers, brokers, and wholesalers
Inspection, appraisal, and property-information services
Government agencies and public records
Lienholders, mortgage companies, and premium-finance companies
Medical information sources, when applicable and authorized
Other insurance-support organizations and service providers
Website and Device Information
When you visit our website, certain information may be collected automatically, such as:
Internet Protocol address
Browser and device type
Pages visited and time spent on the website
Referring website
General geographic location
Website interactions and technical diagnostic information
We or our website service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and measure the effectiveness of our communications or advertising.
You may adjust your browser settings to block or delete cookies. Disabling certain cookies may affect how portions of the website function.
How We Use Information
We may use personal information to:
Respond to questions and quote requests
Obtain, compare, recommend, place, bind, renew, or service insurance coverage
Process policy changes, certificates, cancellations, payments, and claims-related requests
Communicate with you about your insurance needs, policies, renewals, and available services
Verify identity and prevent fraud
Maintain business and insurance records
Improve our website, services, and customer experience
Comply with carrier requirements and legal, licensing, regulatory, and contractual obligations
Protect our customers, business, systems, and legal rights
Carry out other purposes disclosed when the information is collected or authorized by you
How We Disclose Information
We may disclose personal information when reasonably necessary to provide insurance services or operate our agency, including to:
Insurance carriers
Managing general agents, brokers, wholesalers, and insurance markets
Claims administrators and adjusters
Inspection, appraisal, underwriting, and insurance-support services
Consumer-reporting and claims-history agencies
Mortgage companies, lienholders, and premium-finance companies
Payment processors
Technology, website, communications, document-management, and other service providers
Professional advisers, such as attorneys, accountants, auditors, and compliance consultants
Government agencies, regulators, law-enforcement authorities, or other parties when required or permitted by law
A successor organization in connection with a merger, acquisition, sale, or transfer of all or part of our business
We may also disclose information at your direction or with your authorization.
Yee Family Insurance Solutions does not sell personal information for monetary payment. We also do not disclose personal information to unaffiliated third parties for their own independent marketing purposes unless you authorize us to do so or the disclosure is otherwise permitted by law.
Email Communications and Text Messaging Terms & Conditions
We may use your email address to respond to your requests and communicate with you about quotes, policies, renewals, documents, payments, claims, and other insurance-related matters.
Yee Family Insurance Solutions, LLC operates the Yee Family Insurance Solutions Text Messaging Program to support customer communication. By opting in, you agree to receive text messages regarding insurance inquiries, quotes, policy servicing, renewals, appointment reminders, document requests, payment reminders, and responses to your questions. We do not send marketing or promotional text messages.
Messages may be recurring, and message frequency varies based on your requests and insurance servicing needs. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Reply STOP to unsubscribe from our text messaging program. You may receive a final text confirming your opt-out. You will receive no further messages from this program unless you opt in again.
Reply HELP for assistance. You may also contact us at 609-681-6568 or info@yeefamilyinsurance.com.
We handle information collected through this program in accordance with this Privacy Policy. We do not sell or disclose mobile telephone numbers, text-message consent information, or text-message opt-in data to third parties for their own marketing purposes. Information may be provided to service providers that help us deliver communications on our behalf.
Email and ordinary text messaging may not be secure. Please do not send highly sensitive personal information through these channels unless we have directed you to an approved secure method.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, email system, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or maintained by us.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain insurance and business records, comply with legal and regulatory requirements, resolve disputes, prevent fraud, and enforce agreements. Retention periods may vary depending on the type of information and the reason it was collected.
Your Choices and Requests
You may contact us to:
Review or update contact information you have provided
Correct inaccurate information
Request that we delete certain information, when legally and operationally permitted
Opt out of promotional email or text communications
Ask questions about how your information is handled
Certain information may need to be retained or may not be available for deletion because of insurance, legal, regulatory, fraud-prevention, recordkeeping, or contractual requirements.
To submit a privacy request, email info@yeefamilyinsurance.com. We may need to verify your identity before completing a request.
Rights available under a particular law may depend on your state of residence, the nature of your relationship with us, and whether an exception or exemption applies.
Third-Party Websites and Services
Our website may contain links to insurance carriers, quote platforms, social-media services, maps, or other third-party websites and services. We do not control their privacy, security, or information-handling practices. This Privacy Policy does not apply to information collected directly by those third parties.
We encourage you to review the privacy policies of any third-party website or service you use.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website. Information about minors may be collected from a parent, guardian, or applicant when reasonably necessary for an insurance quote, application, or policy.
Insurance Privacy Notices
This website Privacy Policy describes our general online and business privacy practices. Additional notices, disclosures, authorizations, or rights may apply when you request, purchase, or maintain an insurance product. Any insurance-specific privacy notice provided to you should be read together with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements. The revised policy will be posted on this page with an updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:
Yee Family Insurance Solutions
Email: info@yeefamilyinsurance.com
Website: www.yeefamilyinsurance.com